We, Leader Mutual Freight System Inc., along with our affiliates (collectively, “LMF” or “We”), respect the importance of personal privacy to our customers (the “You”), and will do our best to protect the security of your personal privacy. This Privacy Policy states the content of the personal information we may collect about you, how your personal information may be used, with whom we may share it, the measures we take to protect it, your rights with respect to your own personal information, and how you can contact us.

This Privacy Policy applies to any LMF websites or applications that link to or refer to this Privacy Policy, and it applies to countries or regions where we actually do business.

1. Information We Collect
   1. We will collect and process your personal information for the purpose of providing you with LMF products and services in accordance with the principles of lawfulness, legitimacy and necessity. During your use of our services, we may obtain your personal information through the following ways, including but not limited to:
      1. When you use the relevant websites or applications of us to register your account and pass real-name authentication.
      2. When you use our delivery services, including but not limited to shipping, delivery, pick-up of goods, or use of our value-added services.
      3. When you enquire about historical orders, track goods, or consult about related questions.
      4. When you make payment and settlement, we may obtain necessary personal information and property information.
      5. When performing the logistics contracts and other performance procedures between you and us.
      6. When necessary measures shall be taken to ensure the safety of your transaction.
      7. When necessary measures shall be provided for customer service and after-sales service.
   2. The types of personal information that we may obtain include:
      1. Personal and business contact information you provide (including but not limited to personal name, company name, real address, email address, telephone or fax number, identity information).
      2. Information collected during logistics and transportation (including but not limited to contact information related to delivery, signatures during delivery, information related to LMF account, information necessary for us to provide further services) and information provided to us related to specific goods.
      3. Information necessary for you to complete the payment process (including but not limited to the bank account number, payment card information, details of the online payment, bill delivery information) and the tax identification number that you may be required to provide.
      4. Other information about any necessary person to be involved in our service (including but not limited to name, email address, telephone number).
      5. Information collected from the mobile device (including but not limited to usernames, passwords, and other authentication information used to access our services) and the location of your mobile device (if you use our specific features).
      6. Other personal information that may be provided to us in order to obtain the follow-up services.
   3. In addition to the above information, in order to continuously provide better, efficient and personalized services, we would like to explain the following about the information we collect from you:
      1. We may obtain data about your actual location based on partial information (including but not limited to GPS data, geocoding service, latitude and longitude information, and images of different locations).
      2. In addition, when you visit our website, use our applications, or interact with tools or plugins about LMF, we may collect specific information through some automatic identification methods (including but not limited to cookies, web beacons). The information we collect through these ways include, without limitation, IP addresses, unique device identifiers, browser features, device features, operating systems, language preferences, referenced URL, information about performing actions, date and time of activity. “Cookie” means the text file sent by the website to your computer or networking device to identify visitor information. “Web beacon” means a transparent GIF or PNG picture of tiny pixels, usually used to collect your internet habits and other personal information.
      3. These tools may provide you an easier, more efficient and more personalized experience while browsing our website and using our services. We will also use them to improve the websites to get a more comprehensive understanding of your interest in our services. Please also note that by rejecting the above automatic identification tools, such as cookies, you may not be able to use the full function of our websites or applications.
2. How We Use the Information We Obtain
   1. Pick up, deliver, and track shipments.
   2. Provide your required services (including but not limited to logistics, supply chain management, customs clearance) and value-added products and services (including but not limited to insured services).
   3. Handle and collect payment.
   4. Provide you with customer supports, respond to your questions and comments and communicate with you.
   5. Send you logistics tracking information and service push (including LMF and our business partners) and help you make better choices.
   6. Open your LMF account (including but not limited to your online account and features).
   7. Recommend contents that may be of your interest.
   8. Follow up on your comments and interactions with us on public channels and social medias.
   9. Send messages to your designated contact.
   10. Handle your complaints and claims.
   11. Use within LMF (including but not limited to operating, evaluating and improving the quality of our products and services; evaluating the business sales strategies; determining the effectiveness of our marketing and advertising; enhancing our subsequent products, websites, and applications; analyzing our internal network security; improving the quality of our subsequent interactions with customers).
   12. Use in big data analysis (including but not limited to market and consumer search and analysis, trend analysis, financial analysis).
   13. Prevent the use of information for fraud, other illegal activities prohibited by the law of the place where the personal information is collected, claims and other liabilities.
   14. Perform supervision and reporting compliance obligations to relevant authorities.
   15. Use the information collected through cookies, web beacons and other automatic identification methods for the purpose of optimizing our services, including but not limited to , customizing users’ personalized access to our website and applications; customizing content (including advertising and related push) according to users’ interests and how users view our website and applications; and assisting in managing our business.
   16. Expand our follow-up services by, including but not limited to, supplementing the personal information we collect with data related to the locations you provide; helping to diagnose our technical and service issues; managing our websites and applications; identifying login users, and collect relevant statistics.
   17. In addition, we will collect information about you to facilitate our own services by other means that we will specifically notify you.
3. Information We Share
   We will not sell your personal information, but we may share your personal information with third parties in following occasions:
   1. To complete our services, we may share your necessary freight information with senders, recipients, relevant third parties, etc.
   2. Our affiliates, franchisees, business partners and the subjects associated with LMF may use your personal information for the purposes stated in this Privacy Policy.
   3. When the provision of your personal information to third parties is required by law or policy, including but not limited to:
      1. required by laws, regulations and legal procedures;
      2. required by government agencies and law enforcement agencies;
      3. To cooperate with the investigation of possible illegal actions;
      4. To protect the important rights and interests of you or others;
      5. To protect the important interests of LMF;
      6. To protect the public interest without harming your interests;
      7. When we believe disclosure is necessary.
4. Your Rights
   In accordance with laws, regulations and common practices, we will endeavor to protect your rights in our personal privacy information processing activities, including but not limited to:
   1. Access to and copy your personal information: You have the rights to access to and copy your relevant personal information in the official system of LMF through your personal account, except as otherwise provided by law.
   2. Correct and supplement your personal information: You have the right to correct and supplement your relevant personal information in LMF system through your personal account, except as otherwise provided by law.
   3. Delete your personal information: You have the right to delete your relevant personal information from the LMF system through your personal account, except as otherwise provided by law.
   4. Change the scope of your authorization:
      1. You have the right to modify the scope of your authorization in LMF system through your personal account, except as otherwise provided by law.
      2. Please note that each service requires your basic personal information, and that the corresponding service may not continue after you withdraw your consent.
   5. Unsubscribe: You can request us to stop sending you marketing messages that you may have received by following the unsubscribe instructions in the message.
   6. If you wish to claim any other rights, please contact us through the contact information provided in this Privacy Policy.
5. How We Protect Personal Information
   We will take protective measures in managing processes, technical level, and physical level to prevent accidental disclosure, illegal use or possible destruction, loss, tampering, and use of your personal privacy information. Although we will take reasonable measures, please understand that any measures are by no means infallible, and that it is still possible for others to see some of your personal information.
6. Data Transfers
   We may transfer your personal information to areas outside of the original collection country, where the data protection laws may not be fully compliant with the data protection laws of the original collection country. We will strive to protect your privacy information in accordance with the laws of the original collection country and the country where the data is used.
7. Data Retention
   We will retain your personal information as necessary for the different purposes for which it was collected. We will retain and use your personal information for a reasonable period of times according to our own business and subsequent service needs and subject to the relevant agreement and the laws and regulations of the country where the data was collected.
8. Updates To Our Privacy Policy
   To better protect your personal privacy information, we may modify this Privacy Policy in due time and publish revisions and updated revision dates on this page. We will also inform you about major updates by posting notices on the website.
9. Disclaimer
   To guarantee your service experience, our website may contain third-party links which are subject to their own privacy policies or statements. Providers of third-party applications, tools, and plugins on our websites and applications may also use automatic identification methods to collect information about your use of these functions. Such information is subject to the privacy policies or statements of these third-party providers. We assume no responsibility for this matter.
10. How To Contact Us
    If you have any questions or comments about this Privacy Policy, please contact us through following ways:
    1. Official website of LMF: www.leader-mutual.com
    2. Contact Tel.: +886-2-87820688
    3. Email address: lmf-it@leader-mutual.com.tw
    4. Postal Address: 5F,No.59,Ln.76,Ruiguang Rd,Neihu Dist.,Taipei,Taiwan